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Sometimes accidents happen, and sometimes technology breaks down. Our laptops tend to be the most relied upon piece of technology in our lives after our smartphones, and it can be frustrating when they break. Unfortunately, over time different components within a laptop can wear out or just stop working unexpectedly. And more often than not, laptops get stood on or dropped.

Hard drives and screens are the most common issues we find with laptops, followed closely by batteries, and they’re not always the easiest issues to diagnose! Many laptops are fitted with standard hard drives, which for something as portable as a laptop, is not always the best idea. Too many bumps or a small drop can cause the hard drive to start malfunctioning. This can cause a whole range of issues, some of which start small until they grow to something more noticeable and can often give the same symptoms as other problems. A screen that’s stood on might not look broken until you turn the laptop back on, or a drop can even break a component on the inside, so the screen doesn’t work.

If you’re looking to try and prolong the life of your laptop, then we would recommend using it on a flat smooth surface such as a table instead of in your lap or on the bed. This will help with airflow and will minimize the working temperature of the laptop. Next, we would recommend not moving the laptop where possible while it’s turned on to minimize damage to the hard drive. If you ever get the chance too then we recommend an SSD upgrade so that the chances of the hard drive becoming damaged are less.

If something does go wrong though, there are a few things you can try to see if you can fix the issue yourself, or at least limit the amount of time spent diagnosing the issue.
• If there’s nothing but black on the screen, make sure the device is turned on: Can you hear/feel the fan running? Are there any lights on? Are the lights blinking at all? Did you hear the startup sounds?
• Is your laptop doing weird things? Your first step is to restart it as this can often fix any minor bugs, then run your Windows updates. If the problem persists then it’s possible that your hard drive or motherboard may be damaged. It can also be an issue with Windows, however, a Hard drive test in our lab can determine this.
• If your laptop is not turning on at all, try to swap the charger. You can also see if the laptop will turn on with the battery unplugged.
After a storm, we often see an influx of laptops in non-working order. Often this is caused by a power surge and can sometimes be rectified by changing the power adapters, however, sometimes we see damaged motherboards and DC ports (where your charger plugs in to on your laptop). In order to save yourself from future headaches from power surges, make sure your laptop is plugged into a proper surge protector.

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